*Thanet District Council Free Business Presentation

Overview

This course will help you improve your communication skills and understand why it is important to communicate effectively within a work environment.

Through this course we will review how to communicate effectively in a working environment, know how to use infection while speaking, understand about pitch, volume, tone, and positive & negative body language.

Course Syllabus:

• Why effective communication is important
• Inflection
• How communication can affect people
• Body Language
• Pitch and tone
• Volume control