*Tuesday Tea Break Training - Having Difficult Conversations

Overview

Tea break Training: Having Difficult Conversations

Busy professionals, this one's for you! Join our one-hour webinar and learn how to handle those tricky conversations with ease.

Challenging chats are part of the job, but dodging them can lead to confusion, tension, and lost productivity. This practical, confidence-boosting session will help you tackle tough interactions with clarity, empathy, and impact.

Whether it's conflict resolution, giving feedback, or navigating emotionally charged situations, you'll walk away with tools and techniques to communicate clearly and keep your work relationships on track.

In just one hour, you'll learn how to:

• Recognise what makes conversations difficult and why they matter
• Prepare your mindset and plan for better outcomes
• Use communication techniques that reduce defensiveness
• Handle reactions and follow up effectively

You'll feel more confident, reduce workplace tension, and create a healthier environment for everyone.

Spaces are limited, so book your place now and turn difficult conversations into opportunities for positive change!