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Conflict Resolution in the Workplace

Maximum Delegates:

Course Duration:
1 Day

Open Course: £99 per delegate
In-house Course: £1150


Would you like to understand how to manage conflict within your workplace but don’t know where to start, Social Enterprise Kent can help! 

Negative behaviour in the workplace can be difficult to manage and many people are unaware of how to correctly respond and or react when it happens. However, with the correct training, you can learn how to properly manage conflict when it arises and transform your place of work back into a positive environment. By learning how to deal with conflict at work you and your team will be able to function optimally, it will also promote a happier and positive work environment for everyone. 

To learn how to manage conflict in your workplace simply book your place and attend our training course. Finally, gain the essential skills and understanding that you will need to deal with conflict at work.

Book your place now!

Full Details

Without the correct training to deal with conflict at work you could be putting yourself and your team at risk of becoming unstable, unmotivated, unhappy and in turn creating a negative work environment for everyone within your workplace.

This course is for anyone who wants to develop their knowledge and skills to manage conflict confidentially and more specifically aimed at Supervisors, Managers, and Team Leaders.

Gaining the understanding and skills needed to overcome challenges like this within the working environment are truly essential to any business. That’s why Social Enterprise Kent has created the ‘Conflict Resolution In The Workplace’ training course in order to give you the skills and understanding needed to deal with these types of situations. With this training, you will be able to confidently handle any negative events within your business and create a stronger, more efficient and effective team!

Course Syllabus

  • What conflict is
  • How to identify conflict
  • Why conflict is difficult to resolve
  • Understand the stages of conflict
  • Understand the five methods of conflict
  • Develop skills to resolve conflict
  • Conflict resolution model
  • Managing negative responses
  • Helping others resolve conflict
  • A better understanding of conflict situations

Course Dates

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Mon 4th Jul 2022Folkestone, Kent (10:00 - 16:00)8 placesBook Now