Emotional Intelligence and Personal Resilience

Overview

Are you looking for a personal-development course to help you strengthen your resilience, adopt healthy coping mechanisms and improve your performance and relationship with others? 

Emotional intelligence (EI), the ability to recognise, understand, manage, and effectively use emotions and employers are increasingly using EI assessment tools to hire and develop staff. Your ability to cope with stress, maintain strong relationships, regulate your emotions, and understand others' emotions are daily requirements in the workplace. Learn practical strategies which you can implement to strengthen, adapt & develop your mindset into a more positive one.

Life at work can be challenging, however, by learning how to manage and cope with your emotions you and your team will grow stronger, more powerful, and strengthen your resilience together, creating a better environment for the whole team.

Course Syllabus:

• Be aware of their emotions and the impact these emotions have on their performance
• Be able to recognise the emotions of others and adapt their behaviour accordingly
• Be able to regulate their emotions to enhance performance