Open, In-House and Bespoke Courses

Payment

The full course fee must be paid no later than 14 days prior to the start of the course. Social Enterprise Kent reserves the right to refuse admission to delegates for whom the course fee has not been paid in full. Your certificates will be issued after the training, and when payment for the course has been received.

Late Payment

Social Enterprise Kent reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the date that payment was due to the date that payment is made.

Transferring between Open Courses

If a delegate wishes to transfer an open course booking to a later date, Social Enterprise Kent will make an administrative charge per delegate:

Days to CourseCharge
28 or moreNo charge
27 - 1420% of course fee
13 - 050% of course fee

Changing Delegate Details

There will be no charge if a substitute person wishes to replace the original delegate. Please inform us of any change to the original booking.

Cancellation or Failure to Attend an Open Course

If a booking is cancelled, then the following charges apply:

Days to CourseCharge
28 or moreNo charge
27 - 1420% of course fee
13 - 0 (including no show on the day)100% of course fee

Cancellation of In-House Course(s) by the Client

All cancellations by the client of In-House Courses must be made at least 28 days prior to the start of the course. If an In-House booking is cancelled within 28 days of the date of the course, Social Enterprise Kent will charge the following:

Days to CourseCharge
28 or moreNo charge
27 - 2025% of course fee
19 - 1450% of course fee
13 - 0100% of course fee

Transfer of In-House Course(s) to a Later Date

If a company wishes to transfer their In-House course to a later date, then the charges are as follows:

Days to CourseCharge
28 or moreNo charge
27 - 2010% of course fee
19 - 1425% of course fee
13 - 050% of course fee

Cancellation of Courses by Social Enterprise Kent and Changes to Course Content

Social Enterprise Kent’s courses are constantly updated and improved, and we reserve the right to alter any course content without prior notice. Social Enterprise Kent reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Certificates

Certificates are sent via email, unless attending an Accredited course which are sent via post. If you wish your e-certificate to be printed, this can be done so at a cost of £2.50 per certificate.

Course Notes and Training

The notes and training for Social Enterprise Kent courses should not be taken as a legal interpretation. Social Enterprise Kent and its employees, trainers and consultants cannot accept responsibility for:
delegates’ actions, or those of other people reading the course notes, or interpreting the training in litigation Clients are advised to seek qualified legal advice.

Copyright and Intellectual Property

The copyright of any notes and slides issued by Social Enterprise Kent as part of a course will remain with Social Enterprise Kent and its associates. Any such notes and slides must not be reproduced or distributed in any form or by any means without the written permission of Social Enterprise Kent.