This course includes elements of communication and assertiveness. It’s designed to provide you with the knowledge to deal with aggressive and demanding people, whether it be colleagues or customers. As well as understand how to present yourself assertively. Learn to keep your emotional balance intact.
SuperMaids Domestic Cleaning Services Ltd
We used the SEK Training for First Aid, which was excellent. A further course for Social Media was very helpful to us. The instruction was clear and concise, conducted in a friendly and easy going atmosphere. Further to this one of our staff attended a Communications course. We are delighted with the courses that SEK Training offer and can definitely recommend them.
Three R’s Ltd
Myself and a colleague attended Effective Communication SEK Training course and we were incredibly pleased with the energy and enthusiasm of the trainer Ana. The course was full of content and was paced really well throughout the day. The venue is easy to find and very comfortable adding to the excellence of the day.
15 Delegates
1 Day Course
£165 Per Delegate
Ashford International Hotel
Who should attend?
Anyone who wants to improve their communication skills and be more assertive when dealing with people.
What business needs this training?
This training course is useful for all sectors and industries.
What does this course cover?
Entry Requirements
There are no entry requirements for this personal development training course.
Assessment
There’s no assessment for this course. You’ll be given resources to take away with you for reference.
Certification
You will receive a certificate from SEK Training to evidence your training as per your Personal Development Plan (PDP).
Bespoke and In-House Training
Tailored to your organisation while being the most cost-effective for ten or more members of staff. Delivered at a location of your choice or one of our venues. Ideal for strengthening your teams.
Short Open Course
It's the most cost-effective for one to nine members of staff. Delivered at our venue partner, Ashford International Hotel, with free lunch, coffee or tea breaks included. An opportunity to network with other delegates from other companies. Upcoming courses are listed below.
Upcoming Open Course Dates
Do you have a question?
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