This course includes elements of communication and assertiveness. It’s designed to provide you with the knowledge to deal with aggressive and demanding people, whether it be colleagues or customers. As well as understand how to present yourself assertively. Learn to keep your emotional balance intact.
Wahl (UK) Limited
We have used SEK Training’s services a number of times over the last few years. Their training has been found to be comprehensive, well presented and good value when compared to other providers. I am pleased to recommend their services.
SuperMaids Domestic Cleaning Services Ltd
We used the SEK Training for First Aid, which was excellent. A further course for Social Media was very helpful to us. The instruction was clear and concise, conducted in a friendly and easy going atmosphere. Further to this one of our staff attended a Communications course. We are delighted with the courses that SEK Training offer and can definitely recommend them.
Three R’s Ltd
Myself and a colleague attended Effective Communication SEK Training course and we were incredibly pleased with the energy and enthusiasm of the trainer Ana. The course was full of content and was paced really well throughout the day. The venue is easy to find and very comfortable adding to the excellence of the day.
Profile Development and Training
I have attended a number of management courses at SEK Training. All the trainers were very knowledgeable and professional and made the courses interactive and interesting. I will now be able to put my new skills into practice in my new job role.
A first-class experience! I have used SEK Training for many training courses, both for myself and my colleagues. I find them to be extremely efficient and informative; right from booking through to completion of the course, and required follow-ups. Very good value for money. I would highly recommend their professional and friendly service.
1 Day Course
£99 Per Delegate
Who should attend?
Anyone who wants to improve their communication skills and be more assertive when dealing with people.
What business needs this training?
This training course is useful for all sectors and industries.
What does this course cover?
There are no entry requirements for this personal development training course.
There’s no assessment for this course. You’ll be given resources to take away with you for reference.
You will receive a certificate from SEK Training to evidence your training as per your Personal Development Plan (PDP).
Upcoming Open Course Dates
Do you have a question?
There are three ways you can get in touch - it's part of our commitment to provide exceptional customer service. You can complete this form, message us via our live chat, or give us a call on 01227 469970. Either way, we'll respond to you as quick as possible.