
This course includes elements of communication and assertiveness. It’s designed to provide you with the knowledge to deal with aggressive and demanding people, whether it be colleagues or customers. As well as understand how to present yourself assertively. Learn to keep your emotional balance intact.
12 Delegates
1 Day Course
£99 Per Delegate
Ashford
Who should attend?
Anyone who wants to improve their communication skills and be more assertive when dealing with people.
What business needs this training?
This training course is useful for all sectors and industries.
What does this course cover?
Entry Requirements
There are no entry requirements for this personal development training course.
Assessment
There’s no assessment for this course. You’ll be given resources to take away with you for reference.
Certification
You will receive a certificate from SEK Training to evidence your training as per your Personal Development Plan (PDP).
Bespoke and In-House Training
Tailored to your organisation while being the most cost-effective for ten or more members of staff. Delivered at a location of your choice or one of our venues. Ideal for strengthening your teams.
Contact Us
Contact us via the contact form or give us a call. Tell us what elements of the training course you would like us to deliver.
01227 469970
info@sekgroup.org.uk
Upcoming Open Course Dates
Do you have a question?
There are three ways you can get in touch - it's part of our commitment to provide exceptional customer service. You can complete this form, message us via our live chat, or give us a call on 01227 469970. Either way, we'll respond to you as quick as possible.